How do I fight chargebacks on firearm sales?

Chargebacks on firearm sales are more winnable than most retailers realize because the transaction generates more documentation than a typical retail purchase — a completed 4473 with customer signature, government ID verification, NICS check documentation, and an...

What reports should a gun shop owner review regularly?

The most important regular reports for gun shop owners are: daily sales by category (firearms, accessories, ammo, range, service), gross margin by product line, inventory aging (to spot slow-moving stock), layaway aging (to identify at-risk deposits), and compliance...

How do I know which firearms and products are most profitable?

Profitability analysis requires tracking cost of goods sold (COGS) against actual selling prices — not just revenue. A gun shop POS with margin reporting shows you gross profit by product category, brand, and individual SKU. You may find that handguns drive volume but...

What customer information should a gun shop track?

At minimum, gun shops should track contact information, purchase history (linked to A&D records for firearms), layaway balances, membership status, and service history. For compliance purposes, the ability to quickly retrieve a customer’s complete...