Category: Customer Management & Loyalty

When someone buys a firearm as a gift, the buyer — the person paying — is the actual transferee and must complete the 4473. This is only legal if the buyer is purchasing the firearm as a bona fide gift, not as an agent for someone else (which would be a straw purchase). Train staff to ask clarifying questions and document the transaction correctly. Your POS should prompt the correct 4473 workflow for gift purchases.