by admin | Mar 31, 2026
Automated text or email notifications triggered by work order status changes — work started, work complete, ready for pickup — eliminate the manual phone calls your staff makes throughout the day. Pickup notifications in particular are high-value: they reduce the...
by admin | Mar 31, 2026
Warranty jobs should be flagged in your work order system with a warranty billing type that sets the customer charge to zero and tracks the reimbursement owed by the manufacturer. Log warranty jobs separately in your reporting to monitor warranty claim volume by...
