How do I send targeted promotions to specific customer groups?

Segmenting your customer list by purchase behavior — customers who buy rifle ammo, customers who attend range classes, customers with lapsed memberships — allows you to send relevant promotions rather than blasting your entire list. Targeted promotions consistently...

What customer information should a gun shop track?

At minimum, gun shops should track contact information, purchase history (linked to A&D records for firearms), layaway balances, membership status, and service history. For compliance purposes, the ability to quickly retrieve a customer’s complete...