What customer information should a gun shop track?

At minimum, gun shops should track contact information, purchase history (linked to A&D records for firearms), layaway balances, membership status, and service history. For compliance purposes, the ability to quickly retrieve a customer’s complete...

How do I handle pricing for law enforcement and military customers?

LE/military discounts should be set up as customer pricing groups in your POS so the discount applies automatically when the customer is selected — without requiring a manager override on every transaction. This keeps the checkout process fast and ensures the discount...

How do I handle a gift firearm purchase to stay compliant?

When someone buys a firearm as a gift, the buyer — the person paying — is the actual transferee and must complete the 4473. This is only legal if the buyer is purchasing the firearm as a bona fide gift, not as an agent for someone else (which would be a straw...