by admin | Mar 31, 2026
At minimum, gun shops should track contact information, purchase history (linked to A&D records for firearms), layaway balances, membership status, and service history. For compliance purposes, the ability to quickly retrieve a customer’s complete...
by admin | Mar 31, 2026
LE/military discounts should be set up as customer pricing groups in your POS so the discount applies automatically when the customer is selected — without requiring a manager override on every transaction. This keeps the checkout process fast and ensures the discount...
by admin | Mar 31, 2026
Automated text and email notifications for layaway balance reminders, final payment due dates, and pickup availability dramatically reduce the manual phone calls your staff makes each day. Set up automated reminders at 30 days, 7 days, and 1 day before a layaway...
by admin | Mar 31, 2026
When someone buys a firearm as a gift, the buyer — the person paying — is the actual transferee and must complete the 4473. This is only legal if the buyer is purchasing the firearm as a bona fide gift, not as an agent for someone else (which would be a straw...
by admin | Mar 31, 2026
Analyzing purchase history by customer segment — caliber preferences, brand loyalty, purchase frequency — helps you make smarter buying decisions. If 40% of your customers regularly buy 9mm Federal HST, that SKU should never be out of stock. If a particular handgun...