Everything you need to get more out of AIM, in one place. Instructional videos walk through specific workflows and features. Workflow playbooks combine several videos into one written, start-to-finish guide you can follow at the counter and download as a PDF. You will find each playbook alongside the videos it draws from. Promotional videos cover product overviews, customer stories, and feature announcements.
Topics are organized alphabetically within each section.
Click a topic to watch the video on YouTube.
Instructional Videos
Setup & Administration:
Employee / Permission Setup
Tax Authorities Setup and Change
Buttons in Touchscreen and POS Menus (Setting Up and Changing)
Setting Up Windows Tasks
C2B Computer Setup
Daily Deposit Non-Imprest
Inventory Setup & Configuration:
Manufacturer Table
Inventory Categories Setup and Use
Maintain Inventory Subcategories
Set Up and Use of Attributes
Adding and Changing Vendors
Inventory Snapshot
Active-e Vendor Lookup by UPC – Setup & Usage
Active-e Inventory Search – Setup & Usage
Receiving & Adding Inventory:
Adding Inventory
Receiving Inventory
Receiving Trade-In Inventory
Receiving Consignment Inventory
Customer Firearm Storage Setup
Playbook: Receiving a new shipment start to finish (PDF)
Playbook: Taking in a used firearm: trade-ins and consignments (PDF)
Customers:
Adding a New Customer
Customer Defaults
Sales & POS:
The Point of Sale
Basic Firearm Sale
Basic Accessory Sale
Delayed Delivery Process
Delayed Delivery – Return
Using O/A Payment to Pay Off Remaining Balances
Merchandise Return
Playbook: Selling a firearm start to finish (PDF)
Integrations:
FastBound Setup in AIM
Otter Waiver Setup and Usage
LeadsOnline Setup, Do Not Buy, Submission
ShipStation Setup and Usage
FFL Workflows:
FFL Transfer Backend Setup and Usage
Gun Storage
WooCommerce Plugin & Setup
WooCommerce Active-E Setup & Locations Tab
Configure AIM POS for WooCommerce
Product Sync Settings in WooCommerce
Image Sync Settings in WooCommerce
Order Sync Settings in WooCommerce
AIM Web Categories in WooCommerce
Product Setup in AIM for WooCommerce
Initial Product Sync for WooCommerce
Viewing Synced Orders in WooCommerce & How to Resend Orders
Promotional Videos
Coming soon