How do I manage a large backlog of gunsmithing work orders?

A work order queue view that shows all open jobs by status, assigned smith, estimated completion date, and days waiting helps shop managers prioritize work and identify jobs that have been sitting too long. Setting realistic completion date estimates at intake — and...

How do I price gunsmithing jobs accurately?

Gunsmithing job pricing should account for labor time at your shop rate plus the actual cost of parts used. Pre-load standard service rates (trigger jobs, action cleaning, sight installation, etc.) for common jobs, and use time-and-materials billing for custom or...

How do I handle manufacturer warranty work as a gunsmith?

Warranty jobs should be flagged in your work order system with a warranty billing type that sets the customer charge to zero and tracks the reimbursement owed by the manufacturer. Log warranty jobs separately in your reporting to monitor warranty claim volume by...