Yes — and paper waivers create significant liability and operational problems. Digital waivers captured at check-in are stored in the customer’s profile, timestamped, and retrievable if ever needed for a liability claim. Returning customers don’t need to re-sign unless your policy requires it, which speeds up check-in dramatically. Many ranges also use digital waivers to capture marketing consent at the same time.

Lane reservation management requires a system that shows real-time lane availability, allows advance booking by phone or online, handles walk-in assignments, and tracks lane usage by time for billing purposes. Reservations should be linked to customer profiles so returning members don’t need to re-enter their information and their waiver status is already on file.

Bundle pricing for range packages should be configurable in your POS so staff can ring up a complete package — lane, rental gun, and ammo — as a single line item at a set price. Pre-built packages (beginner package, date night special, etc.) speed up checkout and reduce pricing errors. The system should still deduct each component from the appropriate inventory category when the package is sold.

Instructor scheduling should allow you to book lanes for classes, set class capacity limits, track registrations, and process deposits or full payment at the time of booking. Revenue from instruction should be reported separately from lane and retail revenue so you can evaluate the profitability of your training program independently. Instructor utilization reports help you decide when to add staff or expand your class schedule.

Logging safety certifications in customer profiles allows staff to instantly verify whether a customer has completed required courses before granting access to certain lanes or activities. This is particularly important for ranges that allow steel targets, rapid fire, or other activities restricted to certified shooters. It also gives you a record of who has been trained if a safety incident ever occurs.

Rental guns should be tracked as a separate inventory category with usage logs by serial number. When a rental gun is assigned to a lane or customer, it should be marked as in-use so it can’t be double-assigned. When returned, it’s logged back to available status. Usage history by serial number helps you schedule preventive maintenance based on actual round counts and identify high-wear guns that need service.

Effective range memberships should offer tiered benefits — discounts on lane fees, ammo, and retail purchases — with monthly, quarterly, or annual billing options. Track renewal dates and send automated reminders before memberships lapse. Members should be able to use their membership at any location if you operate multiple ranges. A POS with built-in membership management handles billing, tracking, and benefit application automatically at checkout.

Shooting ranges need lane management features that gun shops don’t — including lane reservations, walk-in assignments, time-based billing, real-time occupancy dashboards, and rental gun tracking by serial number. Ranges also need class and instructor scheduling, digital waiver capture, and membership management with recurring billing. A purpose-built range management system handles all of these alongside retail and compliance workflows.